Our Clients:

Federal Express, Walter Kimbrough, VP-Human Resources (retired)
Your "Living on Purpose" seminar is excellent! Well designed, powerful and thought provoking. I especially liked the sequencing, pace and adult learning style methodology.

Monice Hagler Tate, Partner: Fearnley, Califf, Martin, McDonald & Tate, Attorneys at Law
You created an excellent environment for discussion and exploration by my staff. As evidenced by the feedback surveys, this program was a complete and total success (in the City Attorney's office). The positive effects were immediately present in our office - and could be applied to our personal as well as professional lives. Your professional presentation was only enhanced by the personal emphasis you put into your project. We could not have better benefited from the time we dedicated to this workshop. It was well received and appreciated by the entire staff.

The University of Tennessee, Memphis, Mary McCain, Professor and Chair, UT Intercultural Relations Committee
"Valuable and time well spent . . .left us much more aware of all the aspects of diversity. (Your) approach was appropriate for the physicians, administrators and faculty who were present and could be adapted for most levels of employees. I appreciated your ability to keep the group on course and working toward achieving our goal of awareness, and appreciated your tailoring the day for us, knowing you condensed a great deal of information."

Amy Barton - President, HSMAI Mid-South Chapter
I just wanted to take a moment to "Thank you" for speaking at our HSMAI Mid-South Chapter membership luncheon event. Our members truly appreciated the presentation on Integrity-Based Communications. The take-away on the six actions to positively affect success were presented with wit and humor so that our members will remember them and be able to use them in their personal and professional lives. By customizing the presentation to our specific groups and using examples gathered from our members, you showed us that you truly care about our success.
Shelley, thank you again for the presentation. I will recommend you to
anyone I come in contact with that requires a dynamic speaker on one of the 'Hot Topics' facing our world today.

International Paper, Nicole Fuller, Financial Analyst
You were both awesome. I learned a lot! I especially liked the (anger management and conflict resolution) role playing at the end. At this point, we were able to put into practice what we had learned at the beginning of the class.

Memphis Area Teachers' Credit Union, Judy Bell, VP-Human Resources
You both did such a fantastic job with our Leadership Team. I have had so many positive comments from our managers. Thank you again and I am looking forward to working with you both in the future.

Dillard Realty, Jeannine and Earl Dillard, Owners
Uplifting, a new outlook on life - Earl
You must make the time for it. Positive reinforcement & loving environment - Jeannine

Memphis Sales Club, Ozie Polite, Program Committee
Your presentation addressed an audience of different racial backgrounds with unbiased, clear and concise deliverance. It was well prepared, including personal encounters of your vulnerability and growth to which you confronted perceptions and secured opportunities. There were no stones unturned. You demonstrated how human sensitivity and communications are essential in building partnerships among races. I commend you for your tactfulness and bravery in challenging all races to review their thinking on this vital matter. Furthermore, recognizing cultural diversity is the backbone that develops cultural empowerment for our nation's economical and social survival. Your summation was riveting, it grabbed and shook me into reality . . . Bravo!

Memphis Area Teachers' Credit Union. Ray P. Algee, President/CEO
Our Leadership Team found your presentation to be very enjoyable and informative. The information you shared with us regarding our mission and purpose will make it much easier for us to reach our goals in the future by becoming "on-purpose" people.

Federal Express (retired), Marcia G. Taylor, Manager, Automation Revenue Management
The professional and personal experience you both have with diversity and anger management has allowed each of us to look at our own differences and biases in a very safe environment, sharing those experiences with our colleagues. I firmly believe that the integration of diversity must begin at the individual level in each of our hearts and for the staff to want to use these concepts at home indicates to me that the methods you use to deliver the material are making a significant impact.

Senior Services, Deborah H. Cotney, President
I've been very pleased with the training programs for our nursing assistants. They asked to have you back, and for me that is the true measure for successful presenters. Not only do they feel they have gained valuable information, but they leave the sessions feeling better about themselves, their positions, and the service they deliver to our patients.

Leadership Collierville, Janette L. Vaught, Glenn Storck, Program Co-Chairs
The workshop was a gratifying experience which brought us to a better awareness of the need for, and benefits of, a diverse community.

Memphis Area Teachers' Credit Union, Dora Robinson, Branch Director
Very informative, inspirational.  ("The Phoenix Seminar") allowed me to grow and stretch my mind tremendously.  I wish I had this seminar long, long ago.  Thank you very much.  Bless you both.

Leadership Memphis, Pan Awsumb, Executive Director
Your personal approach encourages strong interaction and personal reflection without being intimidating. Your arrangement of workshop exercises was appropriate and well thought-out.

Federal Express, Ferdinand Holmes, Manager, Automation Revenue Management
You are to be commended for your professionalism, sacrifice, commitment and results. I found your visual aids and other materials to be appropriate, providing theoretical and practical perspectives while facilitating processing. You exemplified sincerity in your presentation based on "real world perspectives." The discussions were non-confrontational, controlled with professional overtones, and conducive to inward personal assessment based on one's experiences and desire for continuous improvement. You encouraged participation while being respectful of differences. Certainly, you captivated the attention of the class participants as subject matter experts in the area of diversity, especially the residual benefits in the workplace and community.

American Medical Security Health Plan, Inc., Eric B. Taylor, CEO
Shelbe & Associates uses interactive training, didactic learning and social skills to assess organization and corporate diversity issues. Through these training elements, they have been extremely successful, by generating positive outcomes in improving diversity and leadership in a changing cultural society. I recommend them, without reservation, for diversity, leadership training, and strategic planning.

The University of Tennessee, Douglas F. Rose, MD, Faculty Senator, Division Chief Neurology, Department of Pediatrics, Associate Professor
I think this would be a good method (Diversity Training) for all staff at UT-Memphis. (As a result of this training) I will try to understand people in terms of their own personality styles, learn what their goals are, and learn what issues are important to them.

Lee Hecht Harrison, Kathy Carmean, VP
I was impressed by your handling of the challenging group dynamics. Your ability to keep the participants focused on the issue at hand and the respectful way you restated comments no doubt contributed to the successful outcome.

Tennessee Commission on Aging, Carolyn H. Stearnes, VP-Family Support Services Division, Senior Services
Your skill at information gathering allowed you to develop a daylong session that met all of my objectives. The two of you transitioned seamlessly, which is sometimes difficult with dual trainers. Most of all, I appreciate the fact that you were able to incorporate fun unto the learning process. Those attending evaluated the session VERY HIGHLY. This was certainly no surprise to me based on my previous experience with Shelbe & Associates presentations.

St. Jude Hospital, Ben Stafford, RN
Your presentation today on conflict resolution was excellent. As you spoke, I realized that I have not been handling recent conflicts well. I did not have the tools to defuse the situation. My new level of recognition is a great achievement. Thanks again for an excellent day and your positive attitude.

The University of Memphis, Barbara D. Davis, EdD, Assistant Professor, Management
Your practical tips about "Clear Communication and Relationship Building" were insightful and helpful. Thank you for sharing your experience and insight with all of us.

The University of Tennessee, Carol Dobbs, RN, PhD, CNAA, Assistant Professor
Your sessions created a positive change in behavior among staff who attended. Most noticeably their ability to value diversity and respect their coworkers was enhanced. As a result, teamwork and efficiency improved. You have been very helpful in getting the staff to work toward a common vision.


shelley@shelleybaur.com

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